Question 1

VALUES AND METHOD OF PAYMENT FOR DECOR PIECES

Accepted Answer

The values and method of payment for the pieces in the DECOR section will be informed when contacting André Gonzaga Dalata.

Question 2

HOW TO BUY

Accepted Answer

Buying on André Gonzaga Dalata's website can be a lot of fun and getting lost in the website is part of the fun. You'll discover hundreds of arts you like and others you didn't even know you'd like.

First, log in to the store, if you have already registered. If you haven't registered yet, please do so.

Choose the product you want to buy by searching it on the main page, in categories and/or by smart search, through its name. After defining the product and/or quantity, click on the button “comprar”.

Any questions, please contact us through the service channels available in the store

Question 3

I WANT TO BUY POSTERS AND OTHERS

Accepted Answer

If you want to see variety, click on the item SHOP from the menu. Varied art options will appear in it, with the entire collection.

If you'd rather skip to a style, hover over the item SHOP< /strong> and choose your favorite category: Paintings, Print, Poster, Sculptures, Apparel and others.

In the HOME you can also browse the CATEGORIES, SPECIAL OFFERS, COLLECTIONS or other selections currently available. You can also search for words related to the subject or theme you choose in the search box above.

Once you have made your choice, you will be able to browse the pages at will, and when you choose an art that you like, click on the image;

On the art page you can choose the quantity, add to cart or buy. The system will modify the price of the product according to your selection. Then click buy!

Question 4

HOW MUCH IS THE SHIPPING FOR XXXXX-XXX

Accepted Answer

The customer can check the shipping value by entering the zip code within the product page or shopping cart, without the need to make the purchase.< /p>

Question 5

HOW LONG WILL IT TAKE TO ARRIVE MY ORDER

Accepted Answer

By entering the zip code within the product page or shopping cart, the delivery time for the order to that address will appear, always counting business days and after payment confirmation .

Question 6

MY REGION IS SERVICED BY SEDEX, PAC AND/OR ANOTHER CARRIER

Accepted Answer

By entering the zip code within the product page or shopping cart, only the delivery methods available for your address will appear.

Question 7

HOW LONG DOES IT TAKE TO CONFIRM PAYMENT VIA BANK SLIP

Accepted Answer

Payments made via bank slip can take up to 48 business hours to be confirmed in the system.

Question 8

HOW LONG DOES IT TAKE TO CONFIRM A CREDIT CARD PAYMENT

Accepted Answer

Payments made by credit card usually take a few minutes to confirm in the system. If the payment is analyzed, it may take up to 72 business hours to be confirmed in the system.

FAQ

Perguntas frequentes